FAQs

Where are you located?

Where do I park?

What is your deposit & cancellation policy?

Cancellation Policy

We do not charge deposits.  However, we do collect credit card information at booking.  Your card will be automatically charged with the following details below. 

We require a minimum of 72 hours’ notice for all cancellations. Cancellations made at least 72 hours before your scheduled appointment will not incur a cancellation fee.

Cancellations with Less Than 72 Hours’ Notice
Any cancellation made with less than 72 hours’ notice may incur a fee of up to 75% of the cost of the scheduled service. The applicable fee will be based on the timing and circumstances of the cancellation.

Same-Day, Non-Emergent Cancellations
Same-day cancellations that are not due to an emergency will require payment of 75% of the cost of the scheduled service.

Same-Day, Emergent Cancellations
Same-day cancellations due to an emergency will be reviewed on a case-by-case basis. Depending on the circumstances, a fee of up to 75% of the cost of the scheduled service may apply.

Frequent Cancellations
A pattern of frequent cancellations may result in the loss of future booking privileges.

No-Call / No-Show
A no-call/no-show will result in being banned from booking future appointments with us.

How do I book?

Hair Extensions

Our hair extensions are usually available by preorder. On occasion, we do offer hair on-site.  However, It is best to order when there is a preorder session available. 

Do You Offer Bridal Services?

Yes, brides only.  Please send your name, wedding date, pictures of your hair and the style you are interested in to hello@humnblehair.com.