FAQs
Where are you located?
We are located in the heart of Downtown Norfolk inside of the beautiful Monticello Arcade- 208 E. Plume St. Ste. 12 Norfolk, VA 23510.
Where do I park?
Macarthur Center Mall, Dillards lot. From here, enter walking directions to 211 E. City Hall Ave to enter through the South entrance. Otherwise there is metered street parking and the closest garages are The Hilton Main or the Main Street Garage, both with a walking exit onto Plume St.
What is your deposit & cancellation policy?
Weave appointments require a 2-week (14-day) advance cancellation to avoid a 50% penalty fee.
Clients with frequent cancellations or reschedules (3 or more times in 3 months) will be charged a $25 fee change fee in addition to the corresponding fee schedule above. The fee does not apply to the appointment.
Rescheduling is permitted once within a 4 week timeframe. A deposit may be required for 2 or more reschedules within a 4 week timeframe. .
Cancel/ Reschedule/No Show on the day of the appointment will result in a charge of 100% of the appointment cost, unless otherwise excused.
How do I book?
You may book Ashonte online. For Sew In appointments, we ask that you send pictures of your natural hair and your desired style so that we may provide information on the sew in and hair extensions.
To book Shanita, please email hello@humblehair.com with the above information and the date/time you are interested in.
Does Shanita have a waitlist?
Yes. Please email hello@humblehair.com for more information.
Do you offer Bridal services?
Yes. Please send your name, wedding date, pictures of your hair and the style you are interested in to hello@humnblehair.com.
Does your salon take precautions to stay safe during the cold/flu season?
Yes. Year-round, we require hand washing upon for all persons entering the salon. We also service 1-2 clients max to reduce the number of patrons in the salon.